The Grand Announces the Appointment of Emma Sorby as Spa Director

The Grand, York has appointed Emma Sorby as its new Spa Director, a role in which she brings her wealth of experience and vision for an elevated guest experience. Sorby, whose career spans various prestigious roles in the wellness industry, began her journey with Royal Caribbean International, where she rose to become the youngest spa manager in the fleet by age 22. After returning to the UK, she continued her impressive trajectory at Rudding Park Hotel and Spa.

In her new role, Sorby envisions creating “the most loved city spa in the North,” focusing on cultivating a five-star service culture that prioritises both guest satisfaction and team wellbeing. “I am looking forward to seeing what the future holds for The Spa at The Grand, and I can’t wait to bring our guests on this new exciting journey with us,” Sorby stated. Chris Cooper, Acting General Manager of The Grand, expressed enthusiasm for Sorby’s appointment, citing her expertise and passion as essential to enhancing the spa’s services and overall guest experience at the hotel​,

This new chapter is expected to bring innovative wellness experiences to The Grand, strengthening its reputation as a luxury destination for relaxation and rejuvenation.